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Return Policy

Last Updated: 09/21/2026

Thank you for shopping with b4slot.store. Due to the collectible and sensitive nature of model slot cars and related products, the following return conditions apply.

1. Voluntary Returns

We do not offer a general right of return for change-of-mind purchases.

All sales are final unless B4Slot expressly agrees to accept a voluntary return as an exception, otherwise stated in the product description, or required by applicable law.

This policy does not limit any rights or remedies available under applicable federal or state law for defective, damaged, incorrect, or non-conforming products.

A written copy of this Return Policy is available upon request.

2. Conditions for Voluntary Returns Accepted by Exception

If B4Slot expressly agrees to accept a voluntary return as an exception:

  • The item must be unused
  • The item must be in original condition
  • The item must be in its original packaging, unopened and undamaged
  • Proof of purchase is required

3. Voluntary Returns Accepted by Exception

B4Slot does not generally accept returns for change-of-mind purchases.

If B4Slot expressly agrees to accept a voluntary return as an exception, the following items will not be accepted:

  • Used or tested slot cars
  • Items with opened, damaged, or missing packaging
  • Collector's items that have been unsealed
  • Products showing signs of wear, installation, or modification

These restrictions do not apply to claims involving defective, damaged, incorrect, or non-conforming products, or where applicable law provides otherwise.

4. Restocking Fee

A 15% restocking fee applies to approved voluntary returns.

This fee covers inspection, handling, and repackaging costs.

No restocking fee will be charged if:

  • The item is defective or damaged upon delivery
  • The wrong item was delivered
  • The product does not conform to the order
  • Applicable law does not permit the fee

5. Return Shipping

For voluntary returns, the customer is responsible for return shipping costs.

We recommend using a trackable shipping service. We are not responsible for return shipments lost in transit where permitted by applicable law.

If a return is required because an item is defective, damaged upon delivery, incorrect, or does not conform to the order, return shipping will be handled in accordance with applicable law and the instructions provided by B4Slot.

6. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, incorrect, or otherwise does not conform to your order, please contact us as soon as possible.

For shipping damage, we recommend contacting us within 48 hours of delivery so that we can address the issue promptly and, where appropriate, pursue a claim with the carrier.

Please include your order number, a description of the issue, and, where possible, photographs showing the condition of the item and packaging.

Depending on the circumstances and applicable law, an appropriate remedy may include repair, replacement, or refund.

The request to contact us promptly does not waive, restrict, or limit any right or remedy that cannot lawfully be waived or limited under applicable federal or state law.

7. Refunds

Once an approved return is received and inspected:

  • Refunds will be issued to the original payment method
  • Original shipping costs are non-refundable for voluntary returns
  • The 15% restocking fee will be deducted from voluntary returns where applicable
  • No restocking fee will be deducted for defective, damaged, incorrect, or non-conforming products

Refunds relating to defective, damaged, incorrect, or non-conforming products will be handled in accordance with applicable law.

8. Return Process

To initiate a return, please contact us at:

Email: info@b4slot.com

Please include:

  • Your order number
  • The reason for the return
  • A description of the issue, if applicable
  • Photos, where applicable, for damaged, defective, or incorrect items

Please obtain return authorization before sending merchandise back to us.

Returns sent without prior authorization may be delayed or, in the case of voluntary returns, may not be accepted.

This authorization requirement does not limit any rights or remedies that cannot lawfully be waived or restricted under applicable law.

9. Refused or Unauthorized Returns

If a voluntary return does not meet the conditions stated in this Return Policy, we reserve the right, to the extent permitted by applicable law, to:

  • Reject the voluntary return
  • Send the item back at the customer's expense
  • Issue a partial refund where appropriate

This section does not limit rights relating to defective, damaged, incorrect, or non-conforming products under applicable law.

10. Contact and Return Address

Warehouse Albany, NY
Brotherhood Cycles
c/o Eric Coleman
36 Maryland Ave
ALBANY NY 12205
USA

Please obtain return authorization before sending any merchandise to this address.